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#1 2013-10-29 09:29:02

culpary
Member
Registered: 2013-10-29
Posts: 4

Synaptic Package Manager corrupted after installing xfce4 on Lubuntu

I am new to linux. My first installation was xubuntu 12.04 just a few weeks back, but I decided to try an upgrade because I was having trouble with some video drivers.

Now I just installed Lubuntu 13.10, followed by XFCE4 & XFCE4-goodies metapackages.

As soon as I log into a new XFCE4 session, I get an error message window:
          System program problem detected.
           Do you want to report the problem now?

There is no option as far as I can tell to get a description of precisely what the problem is - the only choices are of reporting now or closing the window without reporting.

When I try to launch Synaptic from the Applications drop down menu, I click on Synaptic and nothing happens. No authentication request window appears.
I am able to launch Synaptic from a terminal window, however. But when I close the Synaptic GUI after it has run, messages like the following appear in the terminal:

~$ gksudo synaptic

(synaptic:2751): Gtk-WARNING **: GtkNotebook 0x1218530 is mapped but visible child GtkLabel 0x1230140 is not mapped

(synaptic:2751): Gtk-WARNING **: GtkNotebook 0x1218530 is mapped but visible child GtkLabel 0x125f780 is not mapped

(synaptic:2751): Gtk-WARNING **: GtkNotebook 0x1218530 is mapped but visible child GtkLabel 0x12a0120 is not mapped

(synaptic:2751): Gtk-WARNING **: GtkNotebook 0x1218530 is mapped but visible child GtkLabel 0x12a0260 is not mapped

(synaptic:2751): Gtk-WARNING **: GtkNotebook 0x1218530 is mapped but visible child GtkLabel 0x12a0620 is not mapped

(synaptic:2751): Gtk-WARNING **: GtkNotebook 0x1218530 is mapped but visible child GtkLabel 0x1230140 is not mapped

(synaptic:2751): Gtk-WARNING **: GtkNotebook 0x1218530 is mapped but visible child GtkLabel 0x125f780 is not mapped

(synaptic:2751): Gtk-WARNING **: GtkNotebook 0x1218530 is mapped but visible child GtkLabel 0x12a0120 is not mapped

(it goes on for many more lines not reproduced here)

This behaviour is actually an improvement. A few days back, I installed the same lubuntu followed by xfce4 and xubuntu-desktop.
With that combination, I similarly could not launch Synaptic from the drop down menu in the xubuntu or xfce4 sessions, although I could initially run Synaptic successfully from the lubuntu sessions. (Eventually, though, even in the lubuntu sessions Synaptic stopped functioning.)
I was able to launch the Synaptic GUI from a terminal in xfce4 or xubuntu-desktop, but no authentication window would appear, and Synaptic would fail to complete operations. The error message I was getting then was something like 'Software can't be installed or removed because the authentication service is not available', which I am no longer getting.

laptop  ASUS N550JV
Lubuntu 13.10 amd64 installed via alternative installer (encrypted Windows & encrypted linux)
linux 3.11.0-12-generic
xfce4 4.10.1
xfce4-goodies 4.10
Synaptic 0.80.2

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#2 2013-10-29 09:37:40

culpary
Member
Registered: 2013-10-29
Posts: 4

Re: Synaptic Package Manager corrupted after installing xfce4 on Lubuntu

Not sure whether it helps but, looking from an xfce4 session,

My /etc/apt/sources.list.d folder is empty.

My /etc/apt/sources.list file contains the following:

# 

# deb cdrom:[Lubuntu 13.10 _Saucy Salamander_ - Release amd64 (20131016)]/ saucy main multiverse restricted universe

#deb cdrom:[Lubuntu 13.10 _Saucy Salamander_ - Release amd64 (20131016)]/ saucy main multiverse restricted universe

# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
# newer versions of the distribution.
deb http://us.archive.ubuntu.com/ubuntu/ saucy main restricted
deb-src http://us.archive.ubuntu.com/ubuntu/ saucy main restricted

## Major bug fix updates produced after the final release of the
## distribution.
deb http://us.archive.ubuntu.com/ubuntu/ saucy-updates main restricted
deb-src http://us.archive.ubuntu.com/ubuntu/ saucy-updates main restricted

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team. Also, please note that software in universe WILL NOT receive any
## review or updates from the Ubuntu security team.
deb http://us.archive.ubuntu.com/ubuntu/ saucy universe
deb-src http://us.archive.ubuntu.com/ubuntu/ saucy universe
deb http://us.archive.ubuntu.com/ubuntu/ saucy-updates universe
deb-src http://us.archive.ubuntu.com/ubuntu/ saucy-updates universe

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu 
## team, and may not be under a free licence. Please satisfy yourself as to 
## your rights to use the software. Also, please note that software in 
## multiverse WILL NOT receive any review or updates from the Ubuntu
## security team.
deb http://us.archive.ubuntu.com/ubuntu/ saucy multiverse
deb-src http://us.archive.ubuntu.com/ubuntu/ saucy multiverse
deb http://us.archive.ubuntu.com/ubuntu/ saucy-updates multiverse
deb-src http://us.archive.ubuntu.com/ubuntu/ saucy-updates multiverse

## N.B. software from this repository may not have been tested as
## extensively as that contained in the main release, although it includes
## newer versions of some applications which may provide useful features.
## Also, please note that software in backports WILL NOT receive any review
## or updates from the Ubuntu security team.
deb http://us.archive.ubuntu.com/ubuntu/ saucy-backports main restricted universe multiverse
deb-src http://us.archive.ubuntu.com/ubuntu/ saucy-backports main restricted universe multiverse

deb http://security.ubuntu.com/ubuntu saucy-security main restricted
deb-src http://security.ubuntu.com/ubuntu saucy-security main restricted
deb http://security.ubuntu.com/ubuntu saucy-security universe
deb-src http://security.ubuntu.com/ubuntu saucy-security universe
deb http://security.ubuntu.com/ubuntu saucy-security multiverse
deb-src http://security.ubuntu.com/ubuntu saucy-security multiverse

## Uncomment the following two lines to add software from Canonical's
## 'partner' repository.
## This software is not part of Ubuntu, but is offered by Canonical and the
## respective vendors as a service to Ubuntu users.
# deb http://archive.canonical.com/ubuntu saucy partner
# deb-src http://archive.canonical.com/ubuntu saucy partner

## This software is not part of Ubuntu, but is offered by third-party
## developers who want to ship their latest software.
deb http://extras.ubuntu.com/ubuntu saucy main
deb-src http://extras.ubuntu.com/ubuntu saucy main

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#3 2013-10-29 10:36:34

ToZ
Moderator
From: Toronto, Canada
Registered: 2011-06-02
Posts: 1,266

Re: Synaptic Package Manager corrupted after installing xfce4 on Lubuntu

culpary wrote:

As soon as I log into a new XFCE4 session, I get an error message window:
          System program problem detected.
           Do you want to report the problem now?

There is no option as far as I can tell to get a description of precisely what the problem is - the only choices are of reporting now or closing the window without reporting.

Don't know about synaptic, but with respect to the crash reports, if you follow through with reporting the crash, in the next screen two or two before submitting the report, you'll have the option to view the details about the crash. Or, have a look in the /var/crash directory for a log file of the crash.

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#4 2013-10-31 03:07:49

culpary
Member
Registered: 2013-10-29
Posts: 4

Re: Synaptic Package Manager corrupted after installing xfce4 on Lubuntu

ToZ wrote:
culpary wrote:

As soon as I log into a new XFCE4 session, I get an error message window:
          System program problem detected.
           Do you want to report the problem now?

There is no option as far as I can tell to get a description of precisely what the problem is - the only choices are of reporting now or closing the window without reporting.

Don't know about synaptic, but with respect to the crash reports, if you follow through with reporting the crash, in the next screen two or two before submitting the report, you'll have the option to view the details about the crash. Or, have a look in the /var/crash directory for a log file of the crash.

The crashes seem to have stopped. Not sure why.
Incidentally, there was never an option to view in the pop-up window any details when reporting the crash -- if I clicked Report Now, the window immediately closed. If I clicked Cancel (or whatever the other option was), the window immediately closed. So either way, the same things happened, at least as far as I could see on the desktop.

It seems I can now launch Synaptic by running

gksudo synaptic

in the terminal. The Synaptic GUI then appears, and I am able to install or remove software that can then be run in either the xfce session or a lubuntu session.

However, I am still having the problem with the error messages being generated in the terminal when I close the Synaptic GUI, that say, for instance

(synaptic:2751): Gtk-WARNING **: GtkNotebook 0x1218530 is mapped but visible child GtkLabel 0x12a0260 is not mapped

If I then enter ^C in the terminal BEFORE closing the Synaptic GUI and then close the Synaptic GUI, I don't see any of the "the visible child is not mapped" error messages. But I don't know what is going on behind the scenes, and whether entering ^C first and then closing the Synaptic GUI might just be hiding some important problems that I don't see.

Where would be the best place to ask for help on this issue?

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#5 2013-10-31 03:09:28

culpary
Member
Registered: 2013-10-29
Posts: 4

Re: Synaptic Package Manager corrupted after installing xfce4 on Lubuntu

The other issue I am still having is that I can't launch Synaptic from the Applications drop-down menu when I am running xfce session.
There is a Synaptic link, but when I click it, nothing happens.

Why is that? How can I fix it?
If this isn't the place to ask, where would be a better place?

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#6 2013-11-01 11:13:11

MountainDewManiac
Member
From: USA police-state welfare-state
Registered: 2013-03-24
Posts: 314

Re: Synaptic Package Manager corrupted after installing xfce4 on Lubuntu

Is Synaptic Package Manager the only app that you are unable to launch from your XFCE install's application window?

Regards,
MDM

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#7 2014-01-30 18:37:32

herbie643
Member
Registered: 2013-04-05
Posts: 45

Re: Synaptic Package Manager corrupted after installing xfce4 on Lubuntu

I know it's been a while but just as a reference point, Synaptic was messed up in the latest upgrade.  I downloaded from the Live CD (Download package only option) and copied it to my home directory.
Then I used dpkg -i to install.  Works great.

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