Could not reset global shortcuts

svensen · 2019-06-03 08:46:35

Hi, I'm using XFCE+Bionic.

I'm trying to remove some global shortcuts, e.g. Alt+Space.
I open Window Manager -> Keyboards.
After click on 'Clear' button the 'Alt-Space' shortcut disappears; however, next time I open Window Manager, the shortcut is here.....

How this problem could be solved ?

alcornoqui · 2019-06-03 14:40:25

Hello, and welcome to the forum.

I can't reproduce it on my laptop running MX-Linux 18, I'll try later on a Bionic desktop and comment further.

Meanwhile, can you post all your keyboard shortcuts, do you see any difference before/after making your changes?

xfconf-query -c xfce4-keyboard-shortcuts -lv

svensen · 2019-06-03 15:19:49

Hi, my shortcuts are listed below. Unfortunately, making changes doesn't have any effect on the output.

xfconf-query -c xfce4-keyboard-shortcuts -lv
/commands/custom/<Alt>F1                  xfce4-popup-applicationsmenu
/commands/custom/<Alt>F2                  xfce4-appfinder --collapsed
/commands/custom/<Alt>F3                  xfce4-appfinder
/commands/custom/F12                      xfce4-terminal --drop-down
/commands/custom/override                 true
/commands/custom/<Primary><Alt>Delete     xflock4
/commands/custom/<Primary>Escape          xfdesktop --menu
/commands/custom/<Primary>Print           xfce4-screenshooter -r
/commands/custom/Print                    xfce4-screenshooter
/commands/custom/<Shift>Print             xfce4-screenshooter -f
/commands/custom/<Super>p                 xfce4-display-settings --minimal
/commands/custom/<Super>Print             xfce4-screenshooter -w
/commands/custom/XF86Display              xfce4-display-settings --minimal
/commands/custom/XF86Mail                 exo-open --launch MailReader
/commands/custom/XF86WWW                  exo-open --launch WebBrowser
/commands/default/<Primary><Alt>l         xflock4
/providers                                <<UNSUPPORTED>>
/xfwm4/custom/<Alt>Delete                 del_workspace_key
/xfwm4/custom/<Alt>F10                    maximize_window_key
/xfwm4/custom/<Alt>F11                    fullscreen_key
/xfwm4/custom/<Alt>F12                    above_key
/xfwm4/custom/<Alt>F4                     close_window_key
/xfwm4/custom/<Alt>F6                     stick_window_key
/xfwm4/custom/<Alt>F7                     move_window_key
/xfwm4/custom/<Alt>F8                     resize_window_key
/xfwm4/custom/<Alt>F9                     hide_window_key
/xfwm4/custom/<Alt>Insert                 add_workspace_key
/xfwm4/custom/<Alt><Shift>Tab             cycle_reverse_windows_key
/xfwm4/custom/<Alt>space                  popup_menu_key
/xfwm4/custom/<Alt>Tab                    cycle_windows_key
/xfwm4/custom/Down                        down_key
/xfwm4/custom/Escape                      cancel_key
/xfwm4/custom/Left                        left_key
/xfwm4/custom/override                    true
/xfwm4/custom/<Primary><Alt>d             show_desktop_key
/xfwm4/custom/<Primary><Alt>Down          down_workspace_key
/xfwm4/custom/<Primary><Alt>End           move_window_next_workspace_key
/xfwm4/custom/<Primary><Alt>Home          move_window_prev_workspace_key
/xfwm4/custom/<Primary><Alt>KP_1          move_window_workspace_1_key
/xfwm4/custom/<Primary><Alt>KP_2          move_window_workspace_2_key
/xfwm4/custom/<Primary><Alt>KP_3          move_window_workspace_3_key
/xfwm4/custom/<Primary><Alt>KP_4          move_window_workspace_4_key
/xfwm4/custom/<Primary><Alt>KP_5          move_window_workspace_5_key
/xfwm4/custom/<Primary><Alt>KP_6          move_window_workspace_6_key
/xfwm4/custom/<Primary><Alt>KP_7          move_window_workspace_7_key
/xfwm4/custom/<Primary><Alt>KP_8          move_window_workspace_8_key
/xfwm4/custom/<Primary><Alt>KP_9          move_window_workspace_9_key
/xfwm4/custom/<Primary><Alt>Left          left_workspace_key
/xfwm4/custom/<Primary><Alt>Right         right_workspace_key
/xfwm4/custom/<Primary><Alt>Up            up_workspace_key
/xfwm4/custom/<Primary>F1                 workspace_1_key
/xfwm4/custom/<Primary>F10                workspace_10_key
/xfwm4/custom/<Primary>F11                workspace_11_key
/xfwm4/custom/<Primary>F12                workspace_12_key
/xfwm4/custom/<Primary>F2                 
/xfwm4/custom/<Primary>F3                 workspace_3_key
/xfwm4/custom/<Primary>F4                 workspace_4_key
/xfwm4/custom/<Primary>F5                 workspace_5_key
/xfwm4/custom/<Primary>F6                 workspace_6_key
/xfwm4/custom/<Primary>F7                 workspace_7_key
/xfwm4/custom/<Primary>F8                 workspace_8_key
/xfwm4/custom/<Primary>F9                 workspace_9_key
/xfwm4/custom/<Primary><Shift><Alt>Left   move_window_left_key
/xfwm4/custom/<Primary><Shift><Alt>Right  move_window_right_key
/xfwm4/custom/<Primary><Shift><Alt>Up     move_window_up_key
/xfwm4/custom/Right                       right_key
/xfwm4/custom/<Shift><Alt>Page_Down       lower_window_key
/xfwm4/custom/<Shift><Alt>Page_Up         raise_window_key
/xfwm4/custom/<Super>Tab                  switch_window_key
/xfwm4/custom/Up                          up_key

Last edited by svensen (2019-06-03 15:20:45)

alcornoqui · 2019-06-03 19:57:20

This thread seems related, specially the xfsettingsd part, so, quoting ToZ:

ToZ wrote:

Is xfsettingsd running? If so, try restarting it. If not, fire it up to see if it helps.

Usually there's an entry for xfsettingsd in Settings > Session and Startup > Application Autostart, is it there in yours?

Ah, I tried in a Bionic desktop and still couldn't reproduce it, everything works as expected here.

Hope it helps, let's keep trying!

ToZ · 2019-06-03 22:22:20

Also, make sure that the xfconfd, xfwm4 & xfsettingsd processes are running under your account ownership. The following command will show you:

ps -ef | grep -E 'xfconfd|xfwm4|xfsettingsd'

svensen · 2019-06-04 06:59:12

Yes, xfsettingsd is running.

The output of 'ps -ef | grep -E 'xfconfd|xfwm4|xfsettingsd'' is:

sindeev@sergey2:~$ ps -ef | grep -E 'xfconfd|xfwm4|xfsettingsd'
sindeev   1865  1778  0 08:45 ?        00:00:00 /usr/lib/x86_64-linux-gnu/xfce4/xfconf/xfconfd
sindeev   1872     1  0 08:45 ?        00:00:00 xfwm4
sindeev   1890     1  0 08:45 ?        00:00:00 xfsettingsd
sindeev   4360  1980  0 08:56 ?        00:00:00 xfwm4-settings
sindeev   4376  4325  0 08:57 pts/0    00:00:00 grep --color=auto -E xfconfd|xfwm4|xfsettingsd

However, it doesn't help... the global shortcut remains persistent in the system. I could not clear it.
Maybe something else?

ToZ · 2019-06-04 14:13:14

Odd. Can you post back the results of:

ls -l ~/.config/xfce4/xfconf/xfce-perchannel-xml

Also, do the following:

Run and post back the results of:

xfconf-query -c xfce4-keyboard-shortcuts -lv |  grep "<Alt>space"

Clear the Alt Space shortcut

Run and post back again:

xfconf-query -c xfce4-keyboard-shortcuts -lv |  grep "<Alt>space"

And post back the results of:
```
tail -25 ~/.xsession-errors
```

svensen · 2019-06-04 14:22:48

The output is the following:

sindeev@sergey2:~$ ls -l ~/.config/xfce4/xfconf/xfce-perchannel-xml
total 76
-rw-r--r-- 1 sindeev sindeev   463 Jun  3 09:18 keyboard-layout.xml
-rw-r--r-- 1 sindeev sindeev   309 Apr 29 16:58 keyboards.xml
-rw-r--r-- 1 sindeev sindeev  1393 Jun  4 09:23 thunar.xml
-rw-r--r-- 1 sindeev sindeev   329 Jun  3 17:17 xfce4-appfinder.xml
-rw-r--r-- 1 sindeev sindeev 11097 May 15 15:42 xfce4-desktop.xml
-rw-r--r-- 1 sindeev sindeev 12577 Jun  4 08:55 xfce4-keyboard-shortcuts.xml
-rw-r--r-- 1 sindeev sindeev   559 May 23 14:44 xfce4-notifyd.xml
-rw-r--r-- 1 sindeev sindeev  4056 Jun  4 08:45 xfce4-panel.xml
-rw-r--r-- 1 sindeev sindeev  1334 May 28 12:56 xfce4-session.xml
-rw-r--r-- 1 sindeev sindeev   336 Jun  3 10:39 xfce4-settings-editor.xml
-rw-r--r-- 1 sindeev sindeev   276 May  6 10:37 xfce4-settings-manager.xml
-rw-r--r-- 1 sindeev sindeev  5236 Jun  3 09:21 xfwm4.xml
-rw-r--r-- 1 sindeev sindeev  1750 May 23 14:00 xsettings.xml

sindeev@sergey2:~$ xfconf-query -c xfce4-keyboard-shortcuts -lv |  grep "<Alt>space"
/xfwm4/custom/<Alt>space                  popup_menu_key

sindeev@sergey2:~$ xfconf-query -c xfce4-keyboard-shortcuts -lv |  grep "<Alt>space"
/xfwm4/custom/<Alt>space                  popup_menu_key

sindeev@sergey2:~$ tail -25 ~/.xsession-errors
a=group:BUNDLE 0
a=msid-semantic: WMS
m=application 9 UDP/TLS/RTP/SAVPF 119
c=IN IP4 0.0.0.0
b=AS:30
a=rtcp:9 IN IP4 0.0.0.0
a=ice-ufrag:Ub/a
a=ice-pwd:8/YHnNvrqm76XROa5eOkd9b5
a=ice-options:trickle
a=fingerprint:sha-256 66:7A:4B:D8:64:DB:C1:8B:B3:2A:DB:4E:DB:FD:1F:7D:6F:40:86:92:C8:A4:EE:28:6F:85:69:7C:75:E5:71:90
a=setup:actpass
a=mid:0
a=sendrecv
a=msid: 
a=rtcp-mux
a=rtpmap:119 google-data/90000
a=ssrc:3024606228 cname:BtRuYp9HE6xjTJ4/
a=ssrc:3024606228 msid:- 
a=ssrc:3024606228 mslabel:-
a=ssrc:3024606228 label:

[1:1:0604/161044.667926:ERROR:rtc_peer_connection_handler.cc(1201)] Failed to parse SessionDescription. a=msid:  Missing track ID in msid attribute.

(gedit:28912): Gtk-WARNING **: 16:14:38.765: Calling org.xfce.Session.Manager.Inhibit failed: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: Method "Inhibit" with signature "susu" on interface "org.xfce.Session.Manager" doesn't exist

ToZ · 2019-06-04 14:40:04

Okay, let's try this.

First, run the following command:

xfconf-query -c xfce4-keyboard-shortcuts -mv

...and clear and reset the shortcut. Post back the output that is displayed with that command.

Second, try running this command:

xfconf-query -c xfce4-keyboard-shortcuts -p "/xfwm4/custom/<Alt>space" -s ""

...does this make the clearing of the shortcut stick?

svensen · 2019-06-04 14:48:07

The output of the first command is:

sindeev@sergey2:~$ xfconf-query -c xfce4-keyboard-shortcuts -mv
Start monitoring channel "xfce4-keyboard-shortcuts":

so no output ....

The second command cleared the shortcut in 'Keyboard' tab, but the action is still available by Alt+Space. Maybe, to apply this change I a rebooting is required

ToZ · 2019-06-04 16:53:43

No. Something is not right - like the connection to xfconfd is broken.

On a fresh reboot and after logging in, can you post the contents of your ~/.xsession-errors log file? Maybe there is something in there to indicate the problem.

Can you also try creating a secondary account on the computer and logging in with that account to see if you can replicate the problem?

svensen · 2019-06-05 07:03:29

The output is attached below.
I'll try to create a separate user account a little bit later.

sindeev@sergey2:~$ cat ~/.xsession-errors
dbus-update-activation-environment: setting DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/2544/bus
dbus-update-activation-environment: setting DISPLAY=:0
dbus-update-activation-environment: setting XAUTHORITY=/home/sindeev/.Xauthority
dbus-update-activation-environment: setting QT_ACCESSIBILITY=1
dbus-update-activation-environment: setting LANG=en_US.UTF-8
dbus-update-activation-environment: setting GDM_LANG=en
dbus-update-activation-environment: setting DISPLAY=:0
dbus-update-activation-environment: setting MANDATORY_PATH=/usr/share/gconf/xfce.mandatory.path
dbus-update-activation-environment: setting XDG_GREETER_DATA_DIR=/var/lib/lightdm-data/sindeev
dbus-update-activation-environment: setting USER=sindeev
dbus-update-activation-environment: setting DESKTOP_SESSION=xfce
dbus-update-activation-environment: setting DEFAULTS_PATH=/usr/share/gconf/xfce.default.path
dbus-update-activation-environment: setting PWD=/home/sindeev
dbus-update-activation-environment: setting HOME=/home/sindeev
dbus-update-activation-environment: setting QT_ACCESSIBILITY=1
dbus-update-activation-environment: setting XDG_SESSION_TYPE=x11
dbus-update-activation-environment: setting XDG_DATA_DIRS=/usr/share/xfce4:/usr/local/share:/usr/share:/var/lib/snapd/desktop
dbus-update-activation-environment: setting XDG_SESSION_DESKTOP=xfce
dbus-update-activation-environment: setting SHELL=/bin/bash
dbus-update-activation-environment: setting XDG_SEAT_PATH=/org/freedesktop/DisplayManager/Seat0
dbus-update-activation-environment: setting XDG_CURRENT_DESKTOP=XFCE
dbus-update-activation-environment: setting GPG_AGENT_INFO=/run/user/2544/gnupg/S.gpg-agent:0:1
dbus-update-activation-environment: setting SHLVL=1
dbus-update-activation-environment: setting LANGUAGE=en_US:en
dbus-update-activation-environment: setting GDMSESSION=xfce
dbus-update-activation-environment: setting LOGNAME=sindeev
dbus-update-activation-environment: setting DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/2544/bus
dbus-update-activation-environment: setting XDG_RUNTIME_DIR=/run/user/2544
dbus-update-activation-environment: setting XAUTHORITY=/home/sindeev/.Xauthority
dbus-update-activation-environment: setting XDG_SESSION_PATH=/org/freedesktop/DisplayManager/Session0
dbus-update-activation-environment: setting XDG_CONFIG_DIRS=/usr/share/jpk-configuration-xfce:/etc/xdg/xdg-xfce:/etc/xdg
dbus-update-activation-environment: setting PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin
dbus-update-activation-environment: setting _=/usr/bin/dbus-update-activation-environment

(xfce4-session:1543): xfce4-session-WARNING **: 08:52:57.447: xfsm_manager_load_session: Something wrong with /home/sindeev/.cache/sessions/xfce4-session-sergey2:0, Does it exist? Permissions issue?

(polkit-gnome-authentication-agent-1:1567): GLib-CRITICAL **: 08:52:57.545: g_variant_new_string: assertion 'string != NULL' failed

(polkit-gnome-authentication-agent-1:1567): polkit-gnome-1-WARNING **: 08:52:57.546: Failed to register client: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files

(xfwm4:1554): xfwm4-WARNING **: 08:52:57.722: Error waiting on vblank with DRI: Invalid argument

(nm-applet:1572): Gtk-WARNING **: 08:52:57.724: Can't set a parent on widget which has a parent

(wrapper-2.0:1677): Gtk-WARNING **: 08:52:57.766: Negative content width -3 (allocation 1, extents 2x2) while allocating gadget (node button, owner GtkToggleButton)

(wrapper-2.0:1674): Gtk-WARNING **: 08:52:57.774: Theme parsing error: <data>:1:46: The style property GtkWidget:focus-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(wrapper-2.0:1674): Gtk-WARNING **: 08:52:57.774: Theme parsing error: <data>:1:78: The style property GtkWidget:focus-line-width is deprecated and shouldn't be used anymore. It will be removed in a future version

(wrapper-2.0:1674): Gtk-WARNING **: 08:52:57.775: Theme parsing error: <data>:1:108: The style property GtkButton:default-border is deprecated and shouldn't be used anymore. It will be removed in a future version

(wrapper-2.0:1674): Gtk-WARNING **: 08:52:57.775: Theme parsing error: <data>:1:136: The style property GtkButton:inner-border is deprecated and shouldn't be used anymore. It will be removed in a future version

(wrapper-2.0:1661): Gtk-WARNING **: 08:52:57.798: Negative content width -3 (allocation 1, extents 2x2) while allocating gadget (node button, owner GtkToggleButton)

(nm-applet:1572): Gdk-CRITICAL **: 08:52:57.876: gdk_window_thaw_toplevel_updates: assertion 'window->update_and_descendants_freeze_count > 0' failed

(wrapper-2.0:1674): Gtk-WARNING **: 08:52:58.850: Theme parsing error: <data>:1:46: The style property GtkWidget:focus-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(wrapper-2.0:1674): Gtk-WARNING **: 08:52:58.850: Theme parsing error: <data>:1:78: The style property GtkWidget:focus-line-width is deprecated and shouldn't be used anymore. It will be removed in a future version

(wrapper-2.0:1674): Gtk-WARNING **: 08:52:58.850: Theme parsing error: <data>:1:108: The style property GtkButton:default-border is deprecated and shouldn't be used anymore. It will be removed in a future version

(wrapper-2.0:1674): Gtk-WARNING **: 08:52:58.850: Theme parsing error: <data>:1:136: The style property GtkButton:inner-border is deprecated and shouldn't be used anymore. It will be removed in a future version
func=xmlSecCheckVersionExt:file=xmlsec.c:line=188:obj=unknown:subj=unknown:error=19:invalid version:mode=abi compatible;expected minor version=2;real minor version=2;expected subminor version=25;real subminor version=26
[1752:1801:0605/085451.283751:ERROR:object_proxy.cc(621)] Failed to call method: org.freedesktop.PowerManagement.Inhibit.Inhibit: object_path= /org/freedesktop/PowerManagement/Inhibit: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.PowerManagement was not provided by any .service files
[1752:1801:0605/085451.283787:ERROR:power_save_blocker_x11.cc(330)] No response to Inhibit() request!
[1752:1801:0605/085455.701333:ERROR:object_proxy.cc(621)] Failed to call method: org.freedesktop.PowerManagement.Inhibit.UnInhibit: object_path= /org/freedesktop/PowerManagement/Inhibit: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.PowerManagement was not provided by any .service files
[1752:1801:0605/085455.701372:ERROR:power_save_blocker_x11.cc(403)] No response to Uninhibit() request!
[1752:3046:0605/085554.694993:ERROR:cert_verify_proc_nss.cc(974)] CERT_PKIXVerifyCert for redmine-bioafm.intra.brkr.corp failed err=-8172
[1752:1769:0605/085554.695153:ERROR:ssl_client_socket_impl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -202
[1752:1769:0605/085555.194698:ERROR:ssl_client_socket_impl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -202
[1752:1769:0605/085555.194771:ERROR:ssl_client_socket_impl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -202
[1752:1769:0605/085555.195046:ERROR:ssl_client_socket_impl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -202
[1752:1769:0605/085555.195904:ERROR:ssl_client_socket_impl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -202
[1752:1769:0605/085555.197033:ERROR:ssl_client_socket_impl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -202
[1752:1769:0605/085555.197679:ERROR:ssl_client_socket_impl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -202
[1752:1769:0605/085555.198854:ERROR:ssl_client_socket_impl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -202

svensen · 2019-06-05 13:02:52

I've tested the bug using different user account and, unfortunately, the problem is the same

alcornoqui · 2019-06-05 13:19:29

What happens if you go to Settings > Keyboard > Application Shortcuts and assign Alt+Space to a random command?

svensen · 2019-06-05 13:23:21

Xfce said that there is a conflicting 'action[null]'. I've pressed 'Continue', but nevertheless, the 'old' action executes on Alt+Space

alcornoqui · 2019-06-05 14:19:32

I found this unresolved/unconfirmed bug report: https://bugzilla.xfce.org/show_bug.cgi?id=12802

The submitter uses a workaround, perhaps it works for you too:

The only way to actually clear that shortcut is to edit it again, change it to something else, e.g. Ctrl-P, and immediately afterward press the Clear button below the list.

I'm at my wit's end, let's hope ToZ finds the culprit!

svensen · 2019-06-05 14:25:41

Yes, this workaround works for me ))
Thanks!

ToZ · 2019-06-05 15:55:11

It sure is a strange one. I can't replicate this on my bionic system. Perhaps commenting in the bug report that @alcornoqui referenced would be the best way to bring it to the attention of the developers.

svensen · 2019-06-06 07:31:08

Unfortunately, the workaround works until the next reboot. Should repeat it again to clear a shortcut

svensen · 2019-06-07 07:41:57

Is it any way to keep shortcuts persistent in the system?

svensen · 2019-06-11 07:11:42

Should I create a bug report for this issue?

ToZ · 2019-06-11 10:43:50

svensen wrote:

Should I create a bug report for this issue?

Maybe best to comment in the existing bug report.

Xfce Forum

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#1 2019-06-03 08:46:35

Could not reset global shortcuts

#2 2019-06-03 14:40:25

Re: Could not reset global shortcuts

#3 2019-06-03 15:19:49

Re: Could not reset global shortcuts

#4 2019-06-03 19:57:20

Re: Could not reset global shortcuts

#5 2019-06-03 22:22:20

Re: Could not reset global shortcuts

#6 2019-06-04 06:59:12

Re: Could not reset global shortcuts

#7 2019-06-04 14:13:14

Re: Could not reset global shortcuts

#8 2019-06-04 14:22:48

Re: Could not reset global shortcuts

#9 2019-06-04 14:40:04

Re: Could not reset global shortcuts

#10 2019-06-04 14:48:07

Re: Could not reset global shortcuts

#11 2019-06-04 16:53:43

Re: Could not reset global shortcuts

#12 2019-06-05 07:03:29

Re: Could not reset global shortcuts

#13 2019-06-05 13:02:52

Re: Could not reset global shortcuts

#14 2019-06-05 13:19:29

Re: Could not reset global shortcuts

#15 2019-06-05 13:23:21

Re: Could not reset global shortcuts

#16 2019-06-05 14:19:32

Re: Could not reset global shortcuts

#17 2019-06-05 14:25:41

Re: Could not reset global shortcuts

#18 2019-06-05 15:55:11

Re: Could not reset global shortcuts

#19 2019-06-06 07:31:08

Re: Could not reset global shortcuts

#20 2019-06-07 07:41:57

Re: Could not reset global shortcuts

#21 2019-06-11 07:11:42

Re: Could not reset global shortcuts

#22 2019-06-11 10:43:50

Re: Could not reset global shortcuts

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