Xfce Forum

cmcanulty

Member

From: Beulah, Michigan

Registered: 2014-05-10

Posts: 268

mouse and touchpad

on several machines running xubuntu 16.04 in settings manager "mouse and touchpad" won't open. Is there a terminal fix? Google has nothing on this.Thank you

ToZ

Administrator

From: Canada

Registered: 2011-06-02

Posts: 11,494

Re: mouse and touchpad

Run:

xfce4-mouse-settings

...in a terminal window and post back the results.

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cmcanulty

Member

From: Beulah, Michigan

Registered: 2014-05-10

Posts: 268

Re: mouse and touchpad

They all give this error

librarian@Gateway:~$ xfce4-mouse-settings
Xlib:  extension "XInputExtension" missing on display ":11.0".

(xfce4-mouse-settings:19166): xfce4-mouse-settings-CRITICAL **: XI is not present.
librarian@Gateway:~$

ToZ

Administrator

From: Canada

Registered: 2011-06-02

Posts: 11,494

Re: mouse and touchpad

Are you running this through vnc or rdesktop? Connecting remotely?
If so, this was an issue before but I thought it was fixed. What version of xfce4-settings is installed?

apt-cache policy xfce4-settings

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cmcanulty

Member

From: Beulah, Michigan

Registered: 2014-05-10

Posts: 268

Re: mouse and touchpad

It is the same either with a local login or remote

librarian@Dell:~$ apt-cache policy xfce4-settings
xfce4-settings:
  Installed: 4.12.0-2ubuntu1
  Candidate: 4.12.0-2ubuntu1
  Version table:
*** 4.12.0-2ubuntu1 100
        100 /var/lib/dpkg/status
librarian@Dell:~$

ToZ

Administrator

From: Canada

Registered: 2011-06-02

Posts: 11,494

Re: mouse and touchpad

What video card and which driver are you using?

lspci -v | grep -A10 VGA

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cmcanulty

Member

From: Beulah, Michigan

Registered: 2014-05-10

Posts: 268

Re: mouse and touchpad

I just got home from the library and so will try that tomorrow. All the laptops are off now. Thank you

Last edited by cmcanulty (2016-07-14 23:37:55)

cmcanulty

Member

From: Beulah, Michigan

Registered: 2014-05-10

Posts: 268

Re: mouse and touchpad

Here is the output of all the commands

librarian@Dell:~$ xfce4-mouse-settings
Xlib:  extension "XInputExtension" missing on display ":10.0".

(xfce4-mouse-settings:3886): xfce4-mouse-settings-CRITICAL **: XI is not present.
librarian@Dell:~$ apt-cache policy xfce4-settings
xfce4-settings:
  Installed: 4.12.0-2ubuntu1
  Candidate: 4.12.0-2ubuntu1
  Version table:
*** 4.12.0-2ubuntu1 500
        500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
        100 /var/lib/dpkg/status
librarian@Dell:~$ lspci -v | grep -A10 VGA
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 12) (prog-if 00 [VGA controller])
    Subsystem: Dell Core Processor Integrated Graphics Controller
    Flags: bus master, fast devsel, latency 0, IRQ 24
    Memory at fb800000 (64-bit, non-prefetchable) [size=4M]
    Memory at d0000000 (64-bit, prefetchable) [size=256M]
    I/O ports at ec00 [size=8]
    Expansion ROM at <unassigned> [disabled]
    Capabilities: <access denied>
    Kernel driver in use: i915
    Kernel modules: i915

librarian@Dell:~$

ToZ

Administrator

From: Canada

Registered: 2011-06-02

Posts: 11,494

Re: mouse and touchpad

librarian@Dell:~$ xfce4-mouse-settings
Xlib:  extension "XInputExtension" missing on display ":10.0".

(xfce4-mouse-settings:3886): xfce4-mouse-settings-CRITICAL **: XI is not present.

This must be through some sort of remote connection. Are you using vnc or rdp? Does it work when you are directly accessing the laptop?

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cmcanulty

Member

From: Beulah, Michigan

Registered: 2014-05-10

Posts: 268

Re: mouse and touchpad

Yes it happens remotely and locally. The output I sent was from a local test. Is there a way to just reinstall the mouse and touchpad part? This is on several HP G72t laptops that were fine until the upgrade from 14.04 to 16.04.

ToZ

Administrator

From: Canada

Registered: 2011-06-02

Posts: 11,494

Re: mouse and touchpad

I just tested my Xubuntu 16.04 install, and am getting the same error when connecting remotely (and I also remember this working in 14.04). However, I do not get this error when connecting locally.

Is there a way to just reinstall the mouse and touchpad part?

I don't think that will help. I have a feeling that its an issue with vnc and/or xfsettingsd. You should probably create a bug report at launchpad.

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cmcanulty

Member

From: Beulah, Michigan

Registered: 2014-05-10

Posts: 268

Re: mouse and touchpad

it's not vnc as it occurs when not connecting remotely (right at the laptops ) on several. What is weird is we have 10 identical laptops and it occurs on about 4 of them.