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Hi!
I write because if I close my laptop when it is darkness the image. I tried it if I click the screen lock and user change then the same thing happens too.
It isn't 'sleep or hibernate' my laptop. It's full black the screen. The machine is working and it doesn't respond to anything.
What the problem?
My laptop is HP ProBook 6550b.
Thanks for help!
Legly
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Hello and welcome.
I don't think this is an Xfce problem, but lets check a few things:
Which distro are you using?
Which kernel?
uname -a
Which video cards/drivers do you have?
lspci -vnn | grep -iA10 VGA
What kernel parameters are you using?
cat /proc/cmdline
And finally, can you post your Xorg.log file?
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Hello!
It's kernel:
Linux NAME 4.9.0-kali3-amd64 #1 SMP Debian 4.9.16-1kali1 (2017-03-24) x86_64 GNU/Linux
Video card/drivers:
00:02.0 VGA compatible controller [0300]: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Core Processor Integrated Graphics Controller [103c:146d]
Flags: bus master, fast devsel, latency 0, IRQ 32
Memory at d0000000 (64-bit, non-prefetchable) [size=4M]
Memory at c0000000 (64-bit, prefetchable) [size=256M]
I/O ports at 4050 [size=8]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [d0] Power Management version 2
Capabilities: [a4] PCI Advanced Features
Kernel driver in use: i915
Kernel parameters:
BOOT_IMAGE=/boot/vmlinuz-4.9.0-kali3-amd64 root=UUID=c853c542-db85-4673-ae7b-e37366ea6337 ro initrd=/install/gtk/initrd.gz quiet
Yes, but which one?
There are two a Xorg.0.log (application diary) and a Xorg.0.log.old (backup)?
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Yes, but which one?
There are two a Xorg.0.log (application diary) and a Xorg.0.log.old (backup)?
The active one, Xorg.0.log.
Also, can you post back the results of:
ls /sys/class/backlight
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I am writing the email.
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Please post directly to this thread as opposed to sending things via email, it's the preferred method.
According to your email, you have 2 backlight interfaces:
acpi_video0 & intel_backlight
Also, according to your Xorg.0.log file, you are using the modesetting driver (as opposed to the intel driver). Does this problem exist if you use the intel driver directly?
You might also want to give the "acpi_backlight=vendor" kernel boot parameter a shot, it might get rid of the errant "acpi_video0" interface leaving with 1 - which should make it easier for X to use the correct one.
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