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#1 2020-06-09 02:59:44

dox4
Member
Registered: 2020-06-09
Posts: 3

I have a problem with dual displays and 2k resolution

hello everyone,

im using debian with xfce4 desktop environment.

and these days i've bought a new display which supports 2k resolution (2560x1440)

but i cannot set the correct resolution, in the `Display` setting dialog, it only provide 1920x1080 and 1920x1200 but no higher.

below is the output of my `neofetch`:
```
OS: Debian GNU/Linux 10 (buster) x86_64
Host: MS-7B84 2.0
Kernel: 4.19.0-9-amd64
Uptime: 16 hours
Packages: 3319 (dpkg)
Shell: zsh 5.7.1
Resolution: 1080x1920, 1920x1080
DE: Xfce
WM: Xfwm4
WM Theme: Dark-Olympic
Theme: Adwaita-dark [GTK2], Dark-Olympic [GTK3]
Icons: Tango [GTK2], nuoveXT2 [GTK3]
Terminal: xfce4-terminal
Terminal Font: Iosevka Term SS14 Medium 18
CPU: AMD Ryzen 5 2600X (12) @ 3.600GHz
GPU: AMD ATI Radeon HD 6770
Memory: 16815MiB / 32180MiB
```

the GPU is a bit old, but i think it could support 2k resolution.

any ideas?

thank you.

Last edited by dox4 (2020-06-09 03:00:47)

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#2 2020-06-09 10:40:51

ToZ
Administrator
From: Canada
Registered: 2011-06-02
Posts: 11,488

Re: I have a problem with dual displays and 2k resolution

Hello and welcome.

What connection are you using? I believe HDMI only supports up to 1900x1200. You may need to use the DVI-I or Display Port connections.

What does "xrandr" return?


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#3 2020-06-09 12:51:12

dox4
Member
Registered: 2020-06-09
Posts: 3

Re: I have a problem with dual displays and 2k resolution

i tried HDMI and VGA, none of them works.
here is xrandr returns:

```
Screen 0: minimum 320 x 200, current 3000 x 1920, maximum 8192 x 8192
HDMI-0 connected 1920x1080+0+840 (normal left inverted right x axis y axis) 527mm x 293mm
   1920x1080     60.00*+  50.00    59.94 
   1920x1080i    60.00    50.00    59.94 
   1680x1050     59.88 
   1600x900      60.00 
   1280x1024     75.02    72.05    60.02 
   1440x900      74.98    59.90 
   1366x768      59.79 
   1280x800      59.91 
   1152x864      75.00 
   1280x768      59.87 
   1280x720      60.00    50.00    59.94 
   1024x768      75.03    70.07    60.00 
   800x600       72.19    75.00    60.32 
   720x576       50.00 
   720x480       60.00    59.94 
   640x480       75.00    72.81    66.67    60.00    59.94 
   720x400       70.08 
DVI-0 disconnected (normal left inverted right x axis y axis)
VGA-0 connected primary 1080x1920+1920+0 left (normal left inverted right x axis y axis) 527mm x 296mm
   1920x1200     59.95 +
   1920x1080     60.00*
   1680x1050     59.95 
   1600x900      60.00 
   1280x1024     60.02 
   1440x900      59.89 
   1280x800      59.81 
   1280x720      60.00 
   1024x768      60.00 
   800x600       60.32 
   640x480       59.94 
   720x400       70.08
```

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#4 2020-06-09 14:06:39

ToZ
Administrator
From: Canada
Registered: 2011-06-02
Posts: 11,488

Re: I have a problem with dual displays and 2k resolution

The X server is only recognizing those smaller resolutions. This isn't really an Xfce issue.

Here is an interested thread from the Mint forums on a similar problem and the solution being with using a proper hdmi cable (one that supports 1.4a) and a custom modeline.


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#5 2020-06-09 14:10:12

eriefisher
Member
From: ON, Canada
Registered: 2008-10-25
Posts: 531

Re: I have a problem with dual displays and 2k resolution

Which driver are you using? That could be the limiting factor.


Siduction
Debian Sid
Xfce 4.18

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#6 2020-06-10 03:07:14

dox4
Member
Registered: 2020-06-09
Posts: 3

Re: I have a problem with dual displays and 2k resolution

yes, now i think it's not about xfce itself, but about the driver.

here is the info about driver:

$ sudo dpkg --list | grep radeon
ii  libdrm-radeon1:amd64          2.4.97-1       amd64  Userspace interface to radeon-specific kernel DRM services -- runtime
ii  libdrm-radeon1:i386           2.4.97-1       i386   Userspace interface to radeon-specific kernel DRM services -- runtime
ii  xserver-xorg-video-radeon     1:19.0.1-1     amd64  X.Org X server -- AMD/ATI Radeon display driver

it's the latest driver in debian repository.

my hdmi cable is ok, but the customer modeline just doesnot work.

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#7 2020-06-10 11:50:51

eriefisher
Member
From: ON, Canada
Registered: 2008-10-25
Posts: 531

Re: I have a problem with dual displays and 2k resolution


Siduction
Debian Sid
Xfce 4.18

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