Xfce Forum

Skaperen

Member

From: right by Jesus, our Saviour

Registered: 2013-06-15

Posts: 862

System program problem detected

i keep getting pop-ups that have

   System program problem detected
Do you want to report the problem now?
   [Cancel]    [Report problem...]

in a gray box.  i don't know the exact program that was running.  it appears that no extra process is running to hold this message (that may trace back to the process that triggered it.  the pop-up gives no details.  i don't know where the problem report goes to.  these usually pop-up after Xfce gets started add lots of stuff is added afterwards.  so, it could be just about anything.  some also pop up at apparently random times. even when i have been idle for hours.  this looks suspiciously like an Xfce thing but i cannot say that for sure.

does anyone know where these come from?  does anyone know what causes them? is there a way to fix this "error"?

does anyone know why it does not explain what happen?

Signy

Member

Registered: 2020-10-20

Posts: 52

Re: System program problem detected

You can find some clues in /var/crash directory.
More information about Apport in Ubuntu is here:
https://itsfoss.com/how-to-fix-system-p … ed-ubuntu/
https://askubuntu.com/questions/1160113 … m-detected

KBar

Member

Registered: 2021-11-05

Posts: 689

Re: System program problem detected

It's most likely update-notifier that's causing the issue. I had the same pop-up appear on every boot-up. I had to disable its autostart and that fixed it.

As Signy suggested, you need to look in /var/crash. Issuing the following:

systemctl --status whoopsie

right after it pops should also help you determine where this report is going and what its ID and source is.

Last edited by KBar (2022-06-04 05:04:49)

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Remember to edit the subject of your topic to include the [SOLVED] tag once you're satisfied with the answers or have found a solution (in which case, don't forget to share it as well), so that other members of the community can quickly refer to it and save their time. Pretty please!

Skaperen

Member

From: right by Jesus, our Saviour

Registered: 2013-06-15

Posts: 862

Re: System program problem detected

oops:

lt1a/forums/2 /home/forums 4> systemctl --status whoopsie
systemctl: unrecognized option '--status'
lt1a/forums/2 /home/forums 5> 

there's a lot of stuff under /var/crash including:

lt1a/forums/2 /home/forums 10> ls --full-time /var/crash|egrep 'admin|forums|pdh|phil'|bydate
-r--r----- 1 pdh      whoopsie   26398 2022-05-28 13:44:43.470087907 -0400 _usr_host_bin_ss.1002.crash
-rw-r----- 1 pdh      whoopsie   26005 2022-05-28 20:59:59.102699279 -0400 _usr_host_bin_bong.1002.crash
-rw-r----- 1 admin    whoopsie   25974 2022-05-29 19:48:46.022558114 -0400 _usr_host_bin_pathls.1001.crash
-rw-r----- 1 phil     whoopsie   25934 2022-05-29 20:22:53.115222930 -0400 _usr_bin_python3.8.1003.crash
-rw-r----- 1 forums   whoopsie 1488151 2022-05-29 23:45:43.256257735 -0400 _usr_bin_xfce4-panel.1015.crash
-rw-r----- 1 pdh      whoopsie   26022 2022-05-30 19:21:21.524828433 -0400 _usr_host_bin_sort-desktop-icons.1002.crash
-rw-r----- 1 admin    whoopsie   26151 2022-05-31 13:27:41.339561939 -0400 _usr_host_bin_bgn.1001.crash
-rw-r----- 1 pdh      whoopsie 1264391 2022-06-01 15:51:05.746648985 -0400 _usr_bin_xfce4-power-manager.1002.crash
-rw-r----- 1 admin    whoopsie 1218969 2022-06-02 19:00:15.615327702 -0400 _usr_bin_xfce4-power-manager.1001.crash
-rw-r----- 1 phil     whoopsie 1245513 2022-06-02 21:06:01.774602718 -0400 _usr_bin_xfce4-power-manager.1003.crash
-rw-r----- 1 pdh      whoopsie 1535149 2022-06-03 15:21:16.387314839 -0400 _usr_bin_xfce4-panel.1002.crash
-rw-r----- 1 phil     whoopsie 1567555 2022-06-03 15:57:37.180875310 -0400 _usr_bin_xfce4-panel.1003.crash
-rw-r----- 1 forums   whoopsie 1230094 2022-06-03 19:34:46.454167944 -0400 _usr_bin_xfce4-power-manager.1015.crash
lt1a/forums/2 /home/forums 11> 

i've got stuff to look at, now. i'm gonna guess these are crash dumps.  i'm guessing whoopsie fed them to notifier.  still, it would have helped to put a name in the notifier message.  this is on Xubuntu 20.04.

Last edited by Skaperen (2022-06-04 22:50:12)

KBar

Member

Registered: 2021-11-05

Posts: 689

Re: System program problem detected

Whoopsie! Sorry, I messed up. It's actually just status without the double hyphens like so:

systemctl status whoopsie.service

Yes, you can see that xfce4-power-manager appears to be crashing. You can read the reports as they're in plain text format. Also, it looks like these reports weren't sent to Canonical servers. If they were, they would have respective .upload files. systemctl status tells whether it was sent or not, and if it was sent, its report ID shill also be shown. However, it looks like you didn't click on the Report problem button, so they weren't sent.

For now, check each individual report file.

---

Remember to edit the subject of your topic to include the [SOLVED] tag once you're satisfied with the answers or have found a solution (in which case, don't forget to share it as well), so that other members of the community can quickly refer to it and save their time. Pretty please!

Skaperen

Member

From: right by Jesus, our Saviour

Registered: 2013-06-15

Posts: 862

Re: System program problem detected

i did click on Report problem on most of them.