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xfce-amateur

Member

Registered: 2021-06-23

Posts: 11

Yet another post about laptop suspend issues

Hello good people, I’d be grateful if anyone can help me debug.

Running an up-to-date MX Linux 21 on my laptop (MX ships with systemd included but with SysVinit, not systemd, enabled). The laptop won't suspend.

Attempts to debug:

Shut down power manager:

~ $ xfce4-power-manager -q

** (xfce4-power-manager:24210): WARNING **: 15:04:43.560: Failed to get name owner: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.xfce.PowerManager': no such name

Xfce power manager is not running
~ $ 

Restart in debug mode:

~ $ xfce4-power-manager --debug

** (xfce4-power-manager:24331): WARNING **: 15:05:38.819: Failed to get name owner: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.freedesktop.PowerManagement': no such name


** (xfce4-power-manager:24331): WARNING **: 15:05:38.819: Failed to get name owner: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.xfce.PowerManager': no such name

TRACE[xfpm-main.c:210] xfpm_start(): Starting the power manager
TRACE[xfpm-xfconf.c:679] xfpm_xfconf_init(): lock screen TRUE
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for general-notification
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for lock-screen-suspend-hibernate
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for critical-power-level
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for show-brightness-popup
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for handle-brightness-keys
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for brightness-step-count
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for brightness-exponential
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for hibernate-button-action
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for sleep-button-action
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for battery-button-action
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for brightness-level-on-ac
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for brightness-level-on-battery
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for brightness-slider-min-level
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for dpms-enabled
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for dpms-on-ac-sleep
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for dpms-on-ac-off
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for dpms-on-battery-sleep
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for dpms-on-battery-off
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for dpms-sleep-mode
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for inactivity-on-ac
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for inactivity-sleep-mode-on-ac
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for network-manager-sleep
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for logind-handle-power-key
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for logind-handle-suspend-key
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for logind-handle-hibernate-key
TRACE[xfpm-xfconf.c:166] xfpm_xfconf_load(): Using default configuration for heartbeat-command

(xfce4-power-manager:24331): GLib-GObject-WARNING **: 15:05:38.838: ../../../gobject/gsignal.c:2614: signal 'Changed' is invalid for instance '0x556e47dd8af0' of type 'GDBusProxy'
TRACE[xfpm-polkit.c:284] xfpm_polkit_init_data(): Using unix session polkit subject
TRACE[xfpm-polkit.c:342] xfpm_polkit_check_auth_intern(): polkit request: (('unix-process', {'pid': <uint32 24331>, 'start-time': <uint64 1598932>}), 'org.freedesktop.login1.power-off', @a{ss} {}, uint32 0, '')
TRACE[xfpm-polkit.c:363] xfpm_polkit_check_auth_intern(): Action=org.freedesktop.login1.power-off is authorized=TRUE
TRACE[xfpm-polkit.c:342] xfpm_polkit_check_auth_intern(): polkit request: (('unix-process', {'pid': <uint32 24331>, 'start-time': <uint64 1598932>}), 'org.freedesktop.login1.reboot', @a{ss} {}, uint32 0, '')
TRACE[xfpm-polkit.c:363] xfpm_polkit_check_auth_intern(): Action=org.freedesktop.login1.reboot is authorized=TRUE
TRACE[xfpm-polkit.c:342] xfpm_polkit_check_auth_intern(): polkit request: (('unix-process', {'pid': <uint32 24331>, 'start-time': <uint64 1598932>}), 'org.freedesktop.login1.suspend', @a{ss} {}, uint32 0, '')
TRACE[xfpm-polkit.c:363] xfpm_polkit_check_auth_intern(): Action=org.freedesktop.login1.suspend is authorized=TRUE
TRACE[xfpm-polkit.c:342] xfpm_polkit_check_auth_intern(): polkit request: (('unix-process', {'pid': <uint32 24331>, 'start-time': <uint64 1598932>}), 'org.freedesktop.login1.hibernate', @a{ss} {}, uint32 0, '')
TRACE[xfpm-polkit.c:363] xfpm_polkit_check_auth_intern(): Action=org.freedesktop.login1.hibernate is authorized=TRUE
TRACE[xfpm-power.c:930] xfpm_power_get_power_devices(): Power device detected at : /org/freedesktop/UPower/devices/line_power_AC
TRACE[xfpm-power.c:889] xfpm_power_add_device(): 'line-power' device added
TRACE[xfpm-power.c:930] xfpm_power_get_power_devices(): Power device detected at : /org/freedesktop/UPower/devices/battery_BAT0
TRACE[xfpm-power.c:889] xfpm_power_add_device(): 'battery' device added
TRACE[xfpm-power.c:898] xfpm_power_add_device(): Battery device type 'battery' detected at: /org/freedesktop/UPower/devices/battery_BAT0
TRACE[xfpm-button.c:180] xfpm_button_xevent_key(): Grabbed key 124 : ((XfpmButtonKey) BUTTON_POWER_OFF)

(xfce4-power-manager:24331): xfce4-power-manager-WARNING **: 15:05:38.848: could not map keysym 1008ffa8 to keycode

TRACE[xfpm-button.c:180] xfpm_button_xevent_key(): Grabbed key 213 : ((XfpmButtonKey) BUTTON_HIBERNATE)
TRACE[xfpm-button.c:180] xfpm_button_xevent_key(): Grabbed key 150 : ((XfpmButtonKey) BUTTON_SLEEP)
TRACE[xfpm-button.c:180] xfpm_button_xevent_key(): Grabbed key 233 : ((XfpmButtonKey) BUTTON_MON_BRIGHTNESS_UP)
TRACE[xfpm-button.c:180] xfpm_button_xevent_key(): Grabbed key 232 : ((XfpmButtonKey) BUTTON_MON_BRIGHTNESS_DOWN)
TRACE[xfpm-button.c:180] xfpm_button_xevent_key(): Grabbed key 244 : ((XfpmButtonKey) BUTTON_BATTERY)
TRACE[xfpm-button.c:180] xfpm_button_xevent_key(): Grabbed key 238 : ((XfpmButtonKey) BUTTON_KBD_BRIGHTNESS_UP)
TRACE[xfpm-button.c:180] xfpm_button_xevent_key(): Grabbed key 237 : ((XfpmButtonKey) BUTTON_KBD_BRIGHTNESS_DOWN)
TRACE[xfpm-power.c:930] xfpm_power_get_power_devices(): Power device detected at : /org/freedesktop/UPower/devices/battery_BAT1
TRACE[xfpm-power.c:889] xfpm_power_add_device(): 'battery' device added
TRACE[xfpm-power.c:898] xfpm_power_add_device(): Battery device type 'battery' detected at: /org/freedesktop/UPower/devices/battery_BAT1
TRACE[xfpm-power.c:210] xfpm_power_check_polkit_auth(): using logind suspend backend
TRACE[xfpm-polkit.c:342] xfpm_polkit_check_auth_intern(): polkit request: (('unix-process', {'pid': <uint32 24331>, 'start-time': <uint64 1598932>}), 'org.freedesktop.login1.suspend', @a{ss} {}, uint32 0, '')
TRACE[xfpm-polkit.c:363] xfpm_polkit_check_auth_intern(): Action=org.freedesktop.login1.suspend is authorized=TRUE
TRACE[xfpm-polkit.c:342] xfpm_polkit_check_auth_intern(): polkit request: (('unix-process', {'pid': <uint32 24331>, 'start-time': <uint64 1598932>}), 'org.freedesktop.login1.hibernate', @a{ss} {}, uint32 0, '')
TRACE[xfpm-polkit.c:363] xfpm_polkit_check_auth_intern(): Action=org.freedesktop.login1.hibernate is authorized=TRUE
TRACE[xfpm-power.c:1446] xfpm_update_blank_time(): Prev Timeout: 120 / New Timeout: 600
TRACE[xfpm-power.c:1446] xfpm_update_blank_time(): Prev Timeout: 600 / New Timeout: 240
TRACE[xfpm-manager.c:645] xfpm_manager_inhibit_sleep_systemd(): Inhibiting systemd sleep: handle-power-key:handle-suspend-key:handle-hibernate-key:handle-lid-switch

** (xfce4-power-manager:24331): WARNING **: 15:05:38.859: No outputs have backlight property
xfce4-power-manager-Message: 15:05:38.883: Set kernel brightness switch to 0
TRACE[xfpm-backlight.c:262] xfpm_backlight_brightness_on_ac_settings_changed(): Alarm on ac timeout changed 120
TRACE[xfpm-backlight.c:283] xfpm_backlight_brightness_on_battery_settings_changed(): Alarm on battery timeout changed 85
TRACE[xfpm-power-common.c:226] get_device_icon_name(): icon_suffix -symbolic, icon_base_length 21, upower_icon battery-full-charging-symbolic
TRACE[xfpm-polkit.c:241] xfpm_polkit_free_data(): Destroying Polkit data

In a second terminal:

~ $ xfce4-session-logout --suspend

At this point the screen locks. I unlock and notice that in the second terminal, the suspend process has not completed. No new output in the first terminal. Then, after a short while, the screen locks a second time. I unlock, and note a couple of things. Firstly, a dialog:

Received error while trying to log out. GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: Type of message "(yb)", does not match expected type "(b)".'

Meanwhile, the second terminal now looks like this:

~ [1] $ xfce4-session-logout --suspend
Received error while trying to log out, error was Timeout was reached

Still no new output in the first terminal.

When I click “close” on the dialog, only the second terminal changes: the session logout process exits with error status 1. No new output in the first terminal.

Power manager settings:

~ $ xfconf-query -c xfce4-power-manager -lv
/xfce4-power-manager/blank-on-ac                        4
/xfce4-power-manager/blank-on-battery                   3
/xfce4-power-manager/brightness-on-ac                   120
/xfce4-power-manager/brightness-on-battery              85
/xfce4-power-manager/brightness-switch                  0
/xfce4-power-manager/brightness-switch-restore-on-exit  1
/xfce4-power-manager/critical-power-action              1
/xfce4-power-manager/inactivity-on-battery              15
/xfce4-power-manager/inactivity-sleep-mode-on-battery   1
/xfce4-power-manager/lid-action-on-ac                   1
/xfce4-power-manager/lid-action-on-battery              1
/xfce4-power-manager/logind-handle-lid-switch           false
/xfce4-power-manager/power-button-action                3
/xfce4-power-manager/presentation-mode                  false
/xfce4-power-manager/show-tray-icon                     false
~ $ 

Using the action buttons to suspend leads to fairly similar effects (screen locks twice, no --debug output) but with slightly different, less informative error messages:

'Failed to run action "Suspend". Timeout was reached.'

or:

'Shutdown failed. Failed to suspend session. Failed to lock the screen.'

(this second message despite the fact that the screen did lock -- twice!

`xlock4` and `xfce4-screensaver-command --lock` work as they should, as does `dm-tool lock`.

What should my next steps be?

Last edited by xfce-amateur (2022-07-06 13:23:32)