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#1 2025-02-16 14:06:42

marsdenf
Member
Registered: 2014-10-25
Posts: 13
UbuntuFirefox 135.0

Pan asks for login key (authentication required)

Using Xubuntu 24.04.  Just installed fingerprint readers on my laptop and desktop, using fprintd driver.  I used pam-auth-update to enable the readers for all password requests.  Everything works fine, except for my pan newreader program.  When I start it up,  it gives error message  "authentication required.  The login key did not get unlocked when you logged in" . But the fingerprint reader does not light up and I have to manually enter my system login password. (Not the newsreader server password)  If the password is entered and pan is then closed, then next time it opens normally with no error message.  But if the computer is rebooted, then the first time pan is opened, the error message appears again.  Before installing the readers pan always opened normally and didn't ask for any password.  Anyone know how to fix this?
p.s.  readers are DP 4500 models.

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#2 2025-02-20 14:02:26

k3dAR
Member
From: Czech Republic
Registered: 2022-07-27
Posts: 112
LinuxChrome 132.0

Re: Pan asks for login key (authentication required)

are you sure with fingerprint you also don't enable autologin? because if autologin enabled, then is not auto unlocked keyring, and is need type login password when keyring is first (in current session) accessed by any app using keyring store...

if autologin you have disabled, and in login screen you use finger for login, then is i think same problem as with autologin, as you don't type password, then cannot be used for auto unlock keyring

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