WIFI doesn't work

Enry46 · 2026-04-18 16:14:51

Hello everyone, I installed Linux MX version 23.6 on my Acer Chromebook 314, but the Wi-Fi and sound card don't work. I should start by saying that everything worked fine with Chrome OS. Can anyone help? Thanks.
Below is the Quick System Info

System:
Kernel: 6.1.0-33-amd64 [6.1.133-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-33-amd64 root=UUID=<filter> ro quiet splash
Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
dm: LightDM v: 1.32.0 Distro: MX-23.6_x64 Libretto April 13 2025 base: Debian GNU/Linux 12
(bookworm)
Machine:
Type: Laptop System: Google product: Palutena v: rev2 serial: <superuser required> Chassis:
type: 9 serial: <superuser required>
Mobo: Google model: Pirika v: rev2 serial: <superuser required> UEFI: coreboot
v: MrChromebox-2603.1 date: 04/09/2026
Battery:
ID-1: BAT0 charge: 36.1 Wh (76.5%) condition: 47.2/48.1 Wh (98.1%) volts: 11.7 min: 11.6
model: PG01LJ3 CA14J43 type: Li-ion serial: <filter> status: discharging cycles: 1
CPU:
Info: model: Intel Celeron N4500 bits: 64 type: MCP arch: Alder Lake level: v2 built: 2021+
process: Intel 7 (10nm ESF) family: 6 model-id: 0x9C (156) stepping: 0 microcode: 0x24000026
Topology: cpus: 1x cores: 2 smt: <unsupported> cache: L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB
L2: 1.5 MiB desc: 1x1.5 MiB L3: 4 MiB desc: 1x4 MiB
Speed (MHz): avg: 747 high: 785 min/max: 800/2800 scaling: driver: intel_pstate
governor: powersave cores: 1: 710 2: 785 bogomips: 4454
Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT disabled
Type: reg_file_data_sampling mitigation: Clear Register File
Type: retbleed status: Not affected
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB: conditional; RSB filling;
PBRSB-eIBRS: Not affected; BHI: SW loop, KVM: SW loop
Type: srbds status: Vulnerable: No microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel JasperLake [UHD Graphics] driver: i915 v: kernel arch: Gen-11 process: Intel 10nm
built: 2019-21 ports: active: eDP-1 empty: DP-1,DP-2 bus-ID: 00:02.0 chip-ID: 8086:4e55
class-ID: 0300
Device-2: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo bus-ID: 1-6:2
chip-ID: 13d3:56ed class-ID: fe01 serial: <filter>
Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.20.0 driver: X:
loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 509x286mm (20.04x11.26") s-diag: 584mm (22.99")
Monitor-1: eDP-1 model: ChiMei InnoLux 0x14e5 built: 2018 res: 1920x1080 hz: 60 dpi: 158
gamma: 1.2 size: 309x173mm (12.17x6.81") diag: 354mm (13.9") ratio: 16:9 modes: 1920x1080
API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel UHD Graphics (JSL) direct-render: Yes
Audio:
Device-1: Intel Jasper Lake HD Audio driver: sof-audio-pci-intel-icl
alternate: snd_hda_intel,snd_sof_pci_intel_icl bus-ID: 00:1f.3 chip-ID: 8086:4dc8 class-ID: 0401
API: ALSA v: k6.1.0-33-amd64 status: kernel-api tools: alsamixer,amixer
Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Message: No PCI device data found.
Device-1: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 bus-ID: 2-1:2
chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
Device-1: IMC Networks Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-8:3
chip-ID: 13d3:3553 class-ID: e001 serial: <filter>
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.1
sub-v: abd3 hci-v: 5.1 rev: ffb8
Info: acl-mtu: 1021:6 sco-mtu: 255:12 link-policy: rswitch hold sniff park
link-mode: peripheral accept service-classes: rendering, capturing, object transfer, audio,
telephony
Drives:
Local Storage: total: 130.14 GiB used: 8.72 GiB (6.7%)
ID-1: /dev/mmcblk1 maj-min: 179:0 model: A3A562 size: 115.23 GiB block-size: physical: 512 B
logical: 512 B type: SSD serial: <filter> rev: 0x8 scheme: GPT
SMART Message: Unknown smartctl error. Unable to generate data.
ID-2: /dev/sda maj-min: 8:0 type: USB vendor: SanDisk model: Cruzer Force size: 14.91 GiB
block-size: physical: 512 B logical: 512 B type: N/A serial: <filter> rev: 1.26 scheme: MBR
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
ID-1: / raw-size: 114.98 GiB size: 112.62 GiB (97.94%) used: 8.72 GiB (7.7%) fs: ext4
dev: /dev/mmcblk1p2 maj-min: 179:2
ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 274 KiB (0.1%) fs: vfat
dev: /dev/mmcblk1p1 maj-min: 179:1
Swap:
Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
System Temperatures: cpu: 33.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos:
Packages: pm: dpkg pkgs: 2127 libs: 1058 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
pkgs: 0 pm: flatpak pkgs: 0
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
Active apt repos in: /etc/apt/sources.list.d/debian.list
1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
Active apt repos in: /etc/apt/sources.list.d/mx.list
1: deb http://it.mxrepo.com/mx/repo/ bookworm main non-free
Info:
Processes: 202 Uptime: 6m wakeups: 20320 Memory: 3.71 GiB used: 1.95 GiB (52.7%) Init: SysVinit
v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI

ToZ · 2026-04-18 17:22:22

Hello and welcome.

Enry46 wrote:

Network:
Message: No PCI device data found.
Device-1: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 bus-ID: 2-1:2
chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>

Your wifi card is not being recognized. What card is it? Google says "Intel Wireless-AC 9560". If so, do you have firmware-iwlwifi installed?

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#1 2026-04-18 16:14:51

WIFI doesn't work

#2 2026-04-18 17:22:22

Re: WIFI doesn't work

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