Xfce Forum

nostradamnit

Member

Registered: 2012-01-25

Posts: 5

Pidgin SIPE plug-in constant disconnects

Hi,
I recently switched from Gnome to XFCE 4.8 on a Debian Wheezy. With Gnome, I have a Pidgin  SIPE plugin Office Communicator account that worked pretty well. After switching to XFCE (and uninstalling Gnome), this account gets disconnected with a Write Error message every 2-3 minutes. Is anyone aware of any networking changes between these two desktops? I was under the impression that the desktop environment was at  a much higher level...

In the debug logs, there is this message

GLib: g_hash_table_lookup: assertion `hash_table != NULL' failed

Pidgin info:
Pidgin 2.10.1 (libpurple 2.10.1)

SIPE/Office Communicator info:
Office Communicator
    Version: 1.11.2
    ID String: prpl-sipe

I can post the debug logs if that will help.

Thanks,
Sam

aporter

Member

Registered: 2012-02-06

Posts: 2

Re: Pidgin SIPE plug-in constant disconnects

In November, I installed XFCE on my Ubuntu 11.10 system, and I have been using pidgin/sipe to connect to my company's MS Office Communicator without any problems.

However, today, I noticed the same problem described here.  Every few minutes, I get "write error".  It reconnects by itself.  What's special about today?  I did do an "apt-get dist-upgrade" this morning, and that pulled in a new kernel (3.0.0-15) and a handful of other updates.  Looking now, I see that it was firefox, chromium and vino... nothing that grabs my attention.

I do not know where to find the pidgin/sipe logs.

Alan Porter

nostradamnit

Member

Registered: 2012-01-25

Posts: 5

Re: Pidgin SIPE plug-in constant disconnects

Hi Alan,

I still haven't found the anwser, but here's how you can get more info.

In the Pidgin menu, you have Help > Debug Window which will output some messages. Then you can also launch Pidgin from the terminal with the -d option to get more different messages. 

One error I see often in the Debug Window is this one:

(14:45:03) GLib: g_hash_table_lookup: assertion `hash_table != NULL' failed

Then I get this one in the terminal:

(10:08:22) sipe: Read error
(10:08:22) connection: Connection error on 0x7f9eea6a15a0 (reason: 0 description: Read error)
(10:08:22) sipe: Server has disconnected
(10:08:22) account: Disconnecting account blah@blah.com,blah (0x7f9ee9d8cb60)
(10:08:22) connection: Disconnecting connection 0x7f9eea6a15a0
(10:08:22) connection: Deactivating keepalive.

Good luck,
Sam

aporter

Member

Registered: 2012-02-06

Posts: 2

Re: Pidgin SIPE plug-in constant disconnects

Hey, guess what I just noticed!

I have two copies of pidgin running.  Apparently, they were fighting over the connection to MSOC.

Alan Porter